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212 the extra degree can help you inspire people to embrace the value of extra effort and attention that goes into creating great results.
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Lead Simply can help you inspireleaders to focus on what's most important (and often missed) in creating a special team of people.
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Smile & Move can help you encourage people to be more positive and service-oriented in their efforts with customers and colleagues.
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Cross The Line can help you encourage people to commit to going beyond mediocrity in everything they do.
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Love Your People can help youencourage people to be kinder andmore accountable to each other andthe people they serve.
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SalesTough can help you create a sales team that's focused, resilient, and results-oriented.
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Thoughts and ideas from Sam Parker (the guy behind this stuff) - exploring the details of caring more about our work and the people around us.
Do you know the fable 'The Emperor's New Clothes?' It goes a little deeper than most people realize.
Two simple things you can do when your boss is getting in the way of good things happening.
Being the customer doesn't give us a pass on being kind and considerate. Here's how to have better reverse customer service.
7 words that get me motivated and inspired to start the day.
What more than 1,600 people said frustrated them about meetings ... and what you can do about it.
We should jump at the chance to help our customers ... anytime. Here's why.
Do as I say, not as I do. It might be the best advice ... ever.
Too much pain comes from hiring someone whose attitude has the potential to go south. Here's a simple approach to better screen the attitudes of your job candidates.
Not every day you meet a veteran from World War II (especially not with this man's story).
What if we viewed everything we needed to do as an opportunity to shine?
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