That's Not What I Meant
I called to place a take-out order for lunch.
“And what’s the name?” he asked.
“Sam,” I said.
“I’m sorry. Wha…
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Wonderfully simple ideas to inspire your team ... right now.
On the Blog
How to Lead Simply
That's your framework for leadership – your simple, day-to-day, where-the-work-gets-done formula for creating that
special team of people that c…
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Labor Day
So few people really know why we celebrate Labor Day in the U.S. Ask around.
From the U.S. Department of Labor: Labor Day, the first Monday in Se…
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Graduation
“Baccalaureate … a ceremony we’ve been having since medieval times.”
I sat in the audience thinking, “How terrible.”
I have three ki…
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How to Run Better Meetings
The top 10 responses were...
Allowing attendees to ramble and repeat the same comments and thoughts. Doesn't start on time, stay on track, or fin…
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Make it a Good Story
When I'm having a service challenge with someone (as a customer) and I start getting annoyed, I'll sometimes ask them that question (as kindly as p…
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