There’s a psychological concept called The Peak-End Rule. Daniel Kahneman and Barbara Fredrickson are the best-known people behind the idea.
Bottom line: We tend to judge our experiences based on the peak moments of those experiences and then, how the experience ends (rather than the experience as a whole).
If it’s true, it makes sense to deliberately think about how we can create positive peak experiences during the meetings we lead; and how we end those meetings.
Here’s an idea on how you can end your meeting or event in a meaningful way using The Universal Mission Statement…