Common Shipping Questions
When will it ship?
For purchase orders, please allow one business day to process.
All orders placed Monday – Friday by 2pm Eastern will ship the same day. All orders placed after the 2pm Eastern cutoff will ship the following business day. If you need to change or cancel an order, please call or chat with us. We can help you cancel the order before it ships, or refund it if the order has already shipped.
If you've missed this cutoff and require rush delivery or are concerned about when your package will arrive, please give us a call at 1-866-952-4483.
Rush Orders
In a bind or missed a cutoff? Call us at 866-952-4483 to see if there's anything we can do. After hours or on weekends, please leave a message in the lower right chat window.
If you have a meeting or deadline, we recommend using FedEx. A tracking number is provided with all FedEx shipping options, so you can keep tabs on where your package is. Please review all transit times (listed on the right) to ensure your package arrives on time. If you have any questions about which option is best for you, please call us at 866-952-4483.
Saturday Delivery
If you'd like your products delivered on a Saturday please call us at 866-952-4483. There are additional fees for Saturday delivery.
Shipping Options
Domestic (USA)
SHIPPING METHOD - TIME IN TRANSIT
U.S. Mail (Priority) - 1 - 3 Business days
U.S. Mail (First Class) - 2 - 10 Business days
FedEx Ground® - 1 - 5 Business days
FedEx Express Saver® - 1 - 3 Business days
FedEx 2Day® - 2 Business days, by 4:30pm
FedEx Standard Overnight® - 1 Business day - See details below
FedEx Priority Overnight® - 1 Business day - See details below
FedEx First Overnight® - 1 Business day - See details below
Important details:
FedEx Standard Overnight®
Delivery is by 3 p.m. to most areas, 4:30 p.m. to some rural areas, and 8 p.m. to residences.
FedEx Priority Overnight®
Delivery is by 10:30 a.m. to most areas and 12 p.m. - 5 p.m. to some rural areas. For certain shipments to and from Alaska and Hawaii, delivery is in 2 business days.
FedEx First Overnight®
Delivery 8 a.m. - 9:30 a.m. to most areas and by 10 a.m. - 12 p.m. to some rural areas.
International and Canada
SHIPPING METHOD - TIME IN TRANSIT
U.S. Mail (Priority Mail International) - 6 to 10 business days - See important details below
U.S. Mail (First Class Mail) - Varies by destination - See important details below
FedEx Ground® - 2 - 7 Business days
FedEx International Economy® - 2 - 5 Business days
FedEx International Priority® - 1 - 3 Business days
FedEx International First® - 2 Business days (for select countries)
Important details:
U.S. Mail (Priority Mail International)
For many major markets. Average number of days may vary by destination.
U.S. Mail (First Class Mail)
U.S. Mail does not give a time in transit range for these options but plan 7 - 16 business days.