Work With Us

Worldwide Smoving Headquarters

Meaningful work. Tight team. Join us!

Customer Care Person (full-time)

We're looking for someone who wants to be a part of making good things happen in the world.

We're We create and sell books, videos, mugs, posters, and other products that help people care more about their work and each other.

Please read the whole ad. It helps us see you care about the details. 

The work…

In a cool office environment (not a warehouse), you'll take care of our customers.

You’ll put together packages of our products for them, print shipping labels, and make sure everything's taken care of so they’re happy.

As you get to know more about our products and customers, you'll start to work directly with them by answering phones, replying to emails, and chatting with them on our website ... helping them. 

Once you've got that nailed, we'll ask you to contribute in even more meaningful ways. No limits ... really.

You'll be important to our customers and a meaningful part of our team.

To join the team, you'll need (really)…

  • to feel good about work and other people
  • to care about details and deadlines
  • to communicate well in writing and over the phone
  • a desire to grow
  • solid Internet and computer skills
  • to enjoy a sometimes fast-paced day and be able to lift small to medium-sized boxes
  • to work in our cool Shockoe Bottom space in Richmond, Virginia (that's us on the top floor of the building above ... we have trains all around ... 4 tracks of trains!)

We'll pay you well and help you learn and grow.

This is a wonderful opportunity for the right person. If you're the right person, it's also a wonderful opportunity for us.

Up for something good? Please email Jennifer (see below).

The next steps are important. They help us see you care about the details.

Please don't attach a file or resume to your email.

In your email, please use the subject line 'customer care person', include your past work experience, and the reason we should talk with you (briefly).

We can't wait to hear from you!

Jennifer  |  Jennifer at |  804-762-4500

Before you contact us, please watch our Smile & Move video (3 minutes). It's how we work and it's one of our products.